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Bitpanda

Updated March 7, 2026

Account recovery · Reset

Bitpanda Login Reset | Bitpanda Password Recovery | Bitpanda Account

Locked out before the Bitpanda login? You can reset your password and unlock your account in a few minutes — all from the official portal.

Reset only on the official site

Start password recovery from account.bitpanda.com. Never enter credentials on a page you reached from an email or text link.

Reset your password — step by step

  1. 1

    Select 'Forgot password?'

    Find the recovery link on the official login page at account.bitpanda.com/login.
  2. 2

    Enter your registered email

    Type the email address linked to your Bitpanda account.
  3. 3

    Check your inbox for the reset link

    Click the link in the email Bitpanda sends. Check spam if it does not arrive within a few minutes.
  4. 4

    Create a new password

    Choose a strong password you have not used before, then confirm it.
  5. 5

    Sign in with new credentials

    Return to the Bitpanda login and sign in. Confirm 2FA when prompted.

Lost access to 2FA?

If you cannot generate a 2FA code after resetting your password, you may need to submit a 2FA reset request through Bitpanda support. See the Security page for the full recovery process and what identity documents you may need.

Unlocking a locked account

After several failed attempts, sign-in is paused to protect your assets. Completing a password reset usually clears the lock. If you still cannot get in, contact Bitpanda support so they can verify your identity and restore access.

Not getting the reset email?

Reset links arrive by email. If one does not show up, check spam and promotions folders, confirm you entered the correct registered email, and wait a few minutes before trying again.

Build a stronger password

Use a long passphrase or a password manager, keep it unique to Bitpanda, and turn on biometric sign-in in the app so you type it less often.

Still stuck?

If recovery will not complete, reach Bitpanda support via In-app 24/7 live chat or the helpdesk.

Password reset — FAQ

Select 'Forgot password?' on account.bitpanda.com/login, enter your registered email, click the reset link sent to your inbox, then create a new password.

Try emails you commonly use for financial accounts. If none work, contact Bitpanda support via in-app live chat or the helpdesk with proof of identity.

Accounts lock after several failed sign-in attempts to protect you. Reset your password to unlock it, or contact support if it stays locked.

Check spam and promotions folders, confirm you entered the correct email, and wait a few minutes. If it still does not arrive, contact support.

Change it right away if you suspect it was exposed, avoid reusing passwords across sites, and use a password manager for a strong, unique password.